Senior Associate Business Process Analyst - Anywhere
Job Description: | At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer satisfaction to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun! Workday Education’s mission is to create a phenomenal student and instructor experience globally. Our Operations team plays a critical role in supporting customers, partners and employees by delivering excellent customer service using innovative approaches, processes and systems.
About the Role
As a Workday Senior Associate Business Process Analyst on the Support Team, you’ll be a self-starter handling own right, good at prioritizing multiple inquiries and tasks. As one of the first people to engage our new customers, partners, and employees you will be responsible for setting the correct tone and ensuring that these users have what they need in order to optimally run their Workday training. You will collaborate with several teams across Workday to ensure that Workday Education is in alignment and giving an excellent customer experience. Focused on being technically savvy, becoming comfortable at configuring our systems and develop a deep understanding of the various portals our end users use to gain access to our systems. You’ll take Workday’s core value of Customer Service to the next level; continually looking for ways to measure and enhance the customer experience! Your responsibilities:
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Job Requirements: |
Thrive in a fast-paced, dynamic environment that demands innovation, accountability and a whatever-it-takes approach to deliver on commitments. You're passionate about the quality of what you do with a driven desire to continue to make everything you are involved in better. You're driven by maintaining a high level of productivity and be passionate about problem solving. Are you ready to work hard but have a lot of fun doing it? Basic Qualifications
Other Qualifications
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, pleaseclick here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $84,900 USD - $127,300 USD
Additional US Location(s) Base Pay Range: $72,600 USD - $127,300 USD
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. |
Website: | Apply Now |
ID: | JOB-56394 |
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