Admin/Retention/Marketing Position Available - Los Angeles, CA

Office Administrator / Customer Retention Specialist

My Broker Search is a growing Ai Social Media Marketing company based in Studio City, Los Angeles. We are looking for a reliable and organized Office Administrator to join our team.

The ideal candidate should have strong communication skills, be comfortable speaking with clients, and be able to handle customer service and retention situations in a professional manner.

This role includes customer retention, billing support, and general office administration. You should be comfortable using Excel, Outlook, and other Office programs, and be generally computer savvy.

Candidates with sales experience are a plus and may have the opportunity to assist with sales during downtime.

Work Environment

Modern office setting

Relaxed atmosphere, Casual work attire, Friendly team environment.

Responsibilities

Customer service and client retention

Billing support

Answer customer calls and resolve issues

Maintain company databases and spreadsheets

Schedule and conduct training calls with clients

File and organize documents

Use Excel, Outlook, and Office 365

Assist with sales when needed

We are looking for someone who is organized, detail-oriented, and able to multitask in a fast-paced environment.

Submit your resume, and you can also call Sam at 818-740-9007